At 7game10, your privacy matters. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe. It applies to all players accessing our platform from the Philippines. By registering an account or using our services, you agree to the practices described here. If you have questions, our FAQ page is a good place to start.
Last updated: 2025. This policy applies to all 7game10 players in the Philippines.
When you register an account with 7game10, we collect personal details such as your full name, date of birth, email address, mobile number, and a username of your choice. We also collect your preferred payment method details when you make deposits or request withdrawals on the platform. During identity verification, you may be asked to submit a government-issued ID or other supporting documents to confirm your identity and age. Any information you provide when contacting our support team — including messages, screenshots, or account details — is also retained to help us resolve your query. We only ask for information that is genuinely necessary to operate your account safely and in compliance with applicable Philippine regulations. Providing accurate information is your responsibility, and submitting false details may result in account suspension or termination. All data you submit is handled with care and stored securely on our systems.
When you access 7game10 through a browser or our mobile app, we automatically collect certain technical data about your device and session. This includes your IP address, device type, operating system, browser version, and the pages or features you interact with during your visit. We also collect session duration data, login timestamps, and general location information derived from your IP address to help us detect unusual activity and protect your account. Cookies and similar tracking technologies may be used to remember your preferences, keep you logged in, and improve the overall performance of the platform. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features work. This automatically collected data is used solely for platform operation, security monitoring, and service improvement — it is never sold to advertisers or third-party data brokers. We review our data collection practices regularly to ensure they remain proportionate and necessary.
To process deposits and withdrawals in Philippine pesos (PHP), we collect the payment details you provide, including e-wallet account references, bank transfer information, or other local payment method identifiers. Full card numbers or banking credentials are never stored directly on our servers — payment processing is handled through secure, compliant third-party payment gateways that operate under their own privacy and security standards. We retain records of your transaction history, including amounts, dates, and payment methods used, for account management, dispute resolution, and regulatory compliance purposes. If a withdrawal request requires additional verification, we may ask you to confirm your payment details or submit supporting documentation. Transaction records are kept for the period required under applicable Philippine law and our internal data retention policy. Access to your financial data is strictly limited to authorised personnel who need it to perform their role. We take the security of your payment information very seriously and apply industry-standard protections at every step.
The primary reason we collect your personal information is to provide you with a functional, secure, and enjoyable experience on 7game10. Your account details allow us to authenticate your identity, process transactions, and give you access to sports betting, live casino, and other entertainment features available on the platform. We use technical and behavioural data to identify bugs, optimise loading performance, and improve the mobile experience for players across the Philippines. Aggregated, anonymised usage data may be analysed to understand which features are most popular and where improvements can be made. We may also use your contact details to send you important account notifications, such as security alerts, withdrawal confirmations, or updates to our terms and policies. Marketing communications, if any, will only be sent where you have opted in, and you can withdraw that consent at any time through your account settings. We do not use your data to make automated decisions that have a significant legal or financial impact on you without human review.
Protecting the integrity of our platform and the safety of our players is a top priority at 7game10. We use the information we collect to monitor for suspicious activity, detect potential fraud, and investigate any breaches of our Terms and Conditions. Identity verification data helps us confirm that players are of legal age and are who they say they are, in line with responsible gaming obligations applicable in the Philippines. Transaction monitoring allows us to flag unusual patterns that may indicate account compromise or misuse, and to take prompt action where necessary. Where required by law or by a competent regulatory authority, we may be obliged to share certain data — such as identity records or transaction histories — with the relevant bodies. We will always inform you of such disclosures where we are legally permitted to do so. Our compliance and security processes are reviewed regularly to keep pace with evolving threats and regulatory requirements.
We take our duty of care seriously, and some of the data we collect is used specifically to support responsible gaming outcomes for players in the Philippines. Behavioural patterns — such as session frequency, deposit volumes, and self-exclusion history — may be reviewed by our responsible gaming team to identify players who may benefit from additional support or intervention. If our systems flag a concern, a member of our team may reach out to you directly to check in and offer information about the tools available to you. Self-exclusion requests and deposit limit settings are stored and enforced using your account data, ensuring these protections remain in place for as long as you need them. We do not use responsible gaming data for marketing purposes or share it with third parties outside of what is required for regulatory compliance. Full details of the tools available to you are outlined on our Responsible Gaming page. Your wellbeing is always more important to us than your activity on the platform.
As a player registered with 7game10, you have the right to request access to the personal data we hold about you at any time. You may also request that we correct any inaccurate information, or ask us to delete your data where we are no longer required to retain it under applicable law. If you wish to exercise any of these rights, please contact our support team with your request and we will respond within a reasonable timeframe. In some cases, we may need to verify your identity before processing a data request to ensure we are not disclosing information to the wrong person. You also have the right to withdraw consent for any data processing that is based solely on your consent — for example, opting out of marketing emails — without affecting the lawfulness of processing that took place before withdrawal. We will never penalise you for exercising your data rights, and we aim to handle all requests fairly and transparently. If you are unsatisfied with how we have handled your data, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
7game10 does not sell your personal information to third parties under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party service providers we work with are required to handle your data in accordance with applicable privacy standards and are prohibited from using it for their own purposes. In the event of a merger, acquisition, or restructuring of 7game10, your data may be transferred to the successor entity, and you will be notified of any material changes to how your data is handled as a result. We may also disclose data where required by a court order, regulatory directive, or other legal obligation applicable in the Philippines. We will always aim to limit the scope of any such disclosure to what is strictly necessary. Your trust is important to us, and we are committed to being transparent about who has access to your information and why.
We retain your personal data for as long as your account is active and for a reasonable period thereafter, as required by applicable Philippine law and our internal compliance obligations. When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you. This Privacy Policy may be updated from time to time to reflect changes in our services, technology, or legal requirements. When we make material changes, we will notify you through the platform or via the contact details associated with your account. The updated policy will take effect from the date it is published on this page, and continued use of 7game10 after that date constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have any questions about our data practices, please visit our FAQ page or contact our support team directly.
Our FAQ page covers the most common questions about data, accounts, and security in plain Philippine English. If you are ready to get started, register a free account and explore everything 7game10 has to offer players across the Philippines.